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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎12-12-2009
My Device: Pearl 8100 Series
My Carrier: AT & T

Caller Recognition

I have a Pearl 8100 and recently upgraded to 4.7 software. I am on AT & T. When I receive a call the display shows Unknown Caller rather than the phone number. This even happens on calls from some numbers in my contacts.

 

When I contacted AT & T they did a hard rest and wipe. They then sent me a new phone. I have updated the software on the device and on my desktop.

 

Is this a Blackberry thing or an AT & T thing? Is there a setting I can change or a work around that I can download? Thank you.