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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎02-23-2011
My Device: 9330
My Carrier: Verizon

Callers can't hear me or my voice is broken up when I call them

I have a Blackberry 9330 Curve on the Verizon network.  About 3 months ago callers started to complain that they couldn't hear me or my voice was broken up.  Verizon recommended a replacement phone, but the replacement does the same thing.  I've talk to verizon TS several times and they don't have a clue as to what the problem is nor a solution.  I have another 8 months before I can upgrade. I asked another Blackberry user if they had the problem and she said she did.  I hate to give up on Blackberry as it is a nice phone.   Does anyone have any ideas on what the problem is or what I can do to resolve this problem?  Thank you.