12-25-2012 02:30 PM
Hi there when I call people or when people call me I cannot hear anything. When I call, I cannot even hear the ring sound. After trying it with 2 people, one person told me that they were able to hear me and another person said that there was no sound at all on their end. This is sort of an emergency as I have to make a ton of calls today. Could someone please let me know why this could be and how I can fix it?
12-25-2012 06:21 PM
Welcome to the Community
Please restart the phone by removing and placing the battery back while the device is ON. This process fixes the application modules in it without losing any data stored. Let us know if you still experience the issue after this.
12-25-2012 11:38 PM
That worked. Lol, some oldschool troubleshooting.
Another problem I have been having is, during my phone call with people, my phone
1) Sometimes calls other people - i tried locking it as I'm answering the phone and it doesnt seem to work
2) When I get another call, i cannot it on hold it either won't stop beeping or just answers on its own.
Did you know how I can re-adjust my settings to fix these two problems?