10-24-2012 05:54 AM
Sigh... I have become victim to the camera error "Could not start camera. Close other applications and try opening the camera again." I've tried battery pulls and all sorts of other tricks to no avail. I can't wipe the phone and start over because I run a macbook with snow leopard 10.6 (Desktop Manager doesn't work and usb won't recognize the phone). Can't just have Verizon replace it because it's almost 2 years old and no longer under contract. Might as well just buy a new phone but don't really have the means to. I'm not sure if it's some issue with an app I downloaded (I deleted a bunch of the apps I had recently downloaded with no success) or if something disconnected when it was dropped. Pressing on the lense doesn't seem to do anything. Anyone have a similar issue and find a solution? I'm likely to be stuck with this phone for a while yet.
10-24-2012 07:47 AM
Hi and welcome to the forums!
Reboot the device in safe mode if you think a third party device is at fault
Run the Device Self Test if you suspect a hardware issue.
KB16037 Using the Self Test application on the BlackBerry smartphone
KB17877 How to start a BlackBerry smartphone in Safe Mode