Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎03-27-2009
My Device: Not Specified

Camera Freeze / Black Screen - Have to Battery Pull

Hello

 

I got a Blackberry 8900 less than a week ago, and the camera has stopped working.  When I attempt to use the camera, I get a black screen with the camera bar at the bottom.  When I push the trackball button, the camera bar vanishes, and the BB freezes.  I have to do a Battery Pull to use the BB again.

When it restarts, it will do exactly the same thing.  There are no other applications running (apart from the default, un-closeable ones).

I have tried leaving it off for a little while, and it still breaks.  I have also tried a memory clean,  and default permission settings to allow.

 

This is feeling more and more like a hardware issue, and it's very frustrating that the camera has broken after only a few days.  It was fine up until last night.

 

Does anyone have any suggestions?

 

Much appreciated

Regular Contributor
Posts: 86
Registered: ‎03-23-2009
My Device: Not Specified

Re: Camera Freeze / Black Screen - Have to Battery Pull

Time for a replacement while you're still within the 14 day period.
New Member
Posts: 1
Registered: ‎06-03-2009
My Device: Not Specified

Re: Camera Freeze / Black Screen - Have to Battery Pull

I have the identical problem.  Been scouring the net for some solutions with no success.  Some people claim that an OS update will help.  Not the case with mine.
New Member
Posts: 7
Registered: ‎04-23-2010
My Device: 8330
My Carrier: verizon

Re: Camera Freeze / Black Screen - Have to Battery Pull

bb forums realy su_ck

 

nothing like ms, they have ms specialists which monitor questions

 

iphones probably will take over

 

I have same battery pull problem, no recognition of this prob for bb, marketing is their budget

Highlighted
New Contributor
Posts: 3
Registered: ‎03-03-2010
My Device: 8830
My Carrier: smart

Re: Camera Freeze / Black Screen - Have to Battery Pull

same problem with mine, running it on OS .509, but it only happens when i use the camera outdoors and in bright sunlight. It may have something to do with the auto bright feature of the screen.