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New Member
Posts: 1
Registered: ‎06-13-2012
My Device: Storm 2
My Carrier: Verizon

Camera Messing Up

I just noticed last night when I tried to take a picture that my camera is messed up. When I am aiming at something, it looks normal. Even when I 1st take the pic it looks normal. But then when it goes to save it, it turns everything to this:




On my phone, the purple looks more blue. The only color effect setting it doesn't do this for is black and white. It doesn't do this for videos. Does anyone here have a clue whats going on, and what I might be able to do to fix this?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Camera Messing Up

Hey jwchipmn,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


If you view the saved photos on the PC or Mac,is the color still off?  Try saving the picture to your internal memory instead of the media card to see if the color changes.


Go into the camera application and press the menu key and select Options.  Scroll down and change the store pictures from Media Card to on Device.  Then take a few more pictures and test out the colour.


Let me know the results, I look forward to your reply.





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