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New Contributor
Posts: 4
Registered: ‎01-20-2013
My Device: 9780
My Carrier: SFR

Camera does not operate

Hi

I have a  B9780 and the I can not take a picture. I have a black screan and in the bottom menu i can access to all icon except the camera. I I want to take a film, I have a french message that the camera is busy for another application.

I tried few reset including the configuration, but no succes for the camera. Same issues with/without a memory card.

Any idea will be welcome

Thanks , Gilles

 

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Camera does not operate


gcorbin wrote:

 

I tried few reset including the configuration.....

 



Does this mean you did a battery pull?  If not, remove your battery while your phone is powered on then replace it.

 

 

I hope that helps you.  Smiley Happy


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 4
Registered: ‎01-20-2013
My Device: 9780
My Carrier: SFR

Re: Camera does not operate

Thanks

 

yes I did it. No succes.

 

Gilles

Highlighted
New Contributor
Posts: 4
Registered: ‎01-20-2013
My Device: 9780
My Carrier: SFR

Re: Camera does not operate

Hi

this issue is unsolved. any idea?

Gilles