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New Contributor
Posts: 2
Registered: ‎12-16-2008
My Device: Not Specified

Camera flash not working. New Curve!

So I have had my Curve 8320 for about one week. The flash worked fine on Christmas day but not since then. I have set the flash to ON, and even tried Automatic and switched OFF then back on but no luck. Could the flash be burned out already? Ive only taken about 10 pics!

HELP!

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera flash not working. New Curve!

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Now, try the flash again.

 

The good news is that if the device is damaged, it is new, you can easily return it to your carrier for a simple exchange. I doubt that it is though. 

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New Contributor
Posts: 2
Registered: ‎12-16-2008
My Device: Not Specified

Re: Camera flash not working. New Curve!

I have tried this 3 times and it still doesnt fix the problem. Does anyone have any idea what would cause this?

Highlighted
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera flash not working. New Curve!

If a simple POWERED ON battery pull does not resolve it, there really are not any other options, other than your settings you have tried.

 

And, you could always try a device OS upgrade.

 

Some devices fail. But for a brand new device? While you wait for others here to give you ideas, I'd be trekking down to your seller for an exchange.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code