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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-29-2012
My Device: torch 9800
My Carrier: qtel Doha

Camera for torch 9800

I have BB torch 9800. Since last 1 week if I take pictures it will not show in the files. I tried to format the media card but not working also. Please help.




Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Camera for torch 9800

Hello narane


Welcome to the BlackBerry Support Community.


Please complete the following steps to address the issue you are experiencing with taking pictures with your BlackBerry® Torch™ 9800 smartphone:


How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901

If the issue still persists upon completion of the reloading process, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.

Thank you.



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