10-03-2013 04:33 PM
I took a picture with my phone and accidentally emailed in in the "medium" size. I want to send it in the original size, which is 10 times bigger but can't retrieve the original photo from the media card. Has the size of the photo been permanently altered or is there a way to get retrieve the original size.
10-05-2013 11:03 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If you cancel the current email message and re-open a new message and attach a photo you will be prompt to choose what size you want the photo again.
Let me know if the issue persists.
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10-06-2013 10:50 AM
Thanks for the suggestion. I composed a new email and clicked to attach the photo but it didn't prompt me to choose the size. The photo in question is now 145 KB and others I took of the same general scene are up to 1 MB.
It's just strange that it would change the size on the media card.