08-23-2013 11:31 AM
08-23-2013 01:53 PM
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Can you perform a Self Test on your device which include Camera test ! It will let you know if the it is a hardware issue. If your Camera doesn't pass this test then you have to visit a repair shop or your service provider to get it fixed :
KB16037 : Using the Self Test application on the BlackBerry smartphone
Try it and let us know of your results.