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New Contributor
Posts: 2
Registered: ‎09-12-2010
My Device: Bold 9650
My Carrier: Verizon
Accepted Solution

Camera won't zoom

I've had my Bold 9650 for a month.  Just noticed my camera won't zoom when trying to take a picture.  Not sure if I accidentally changed a setting.  Looking for help on how to fix the problem, thanks.

Posts: 95,509
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera won't zoom

You are scrolling the trackpad up or down to zoom?

 

if it's not working, do a simple reboot on the device and test it again:  With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.



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New Contributor
Posts: 2
Registered: ‎09-12-2010
My Device: Bold 9650
My Carrier: Verizon

Re: Camera won't zoom

Thank you, that fixed the problem.  I'll make sure to post my questions in the proper forum next time as well.  Thanks again for your advice!

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New Member
Posts: 1
Registered: ‎01-27-2011
My Device: 8520 Curve
My Carrier: Airtel

Re: Camera won't zoom

it helps........Smiley Happy

thank you............

New Member
Posts: 1
Registered: ‎03-14-2011
My Device: Style 9670
My Carrier: Sprint

Re: Camera won't zoom

Yes - it fixes it once - and then the next time it happens - you have to remove the battery again. I have a similar problem at times with deleting messages (sometimes they don't delete) and a problem with switching an application to copy inf to be pasted from one app to another (phone locks up).

 

Removing the battery is not an acceptable fix - it's just a work around and a bad one at that. Blackberry needs to fix this problem!!!!!

 

Smiley Mad

New Contributor
Posts: 8
Registered: ‎08-31-2011
My Device: torch9800
My Carrier: att

Re: Camera won't zoom

Tried battery pull and reboot. Nothing.
New Contributor
Posts: 8
Registered: ‎08-31-2011
My Device: torch9800
My Carrier: att

Re: Camera won't zoom

Didn'nt work. Any other ideas
New Contributor
Posts: 4
Registered: ‎08-29-2011
My Device: Bold 9700
My Carrier: Rogers

Re: Camera won't zoom

Looks like you're running a torch.  That's the platform where RIM sends all their bugs to multiply.   The camera zoom lockup problem has been around since OS5.   Interesting (maddening) point)  I'm running a bold 9700 with OS6 and havent had the zoom lockup once.  Picture quality is terrible...but no lockup.   If you have to run bberry I'd recommend you sell the torch and get a curve or bold that'll run OS 5.   Torch has so many bugs and intermittent glitches.  If camera's important for you bberry's not your friend.

Posts: 95,509
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Camera won't zoom


greghills wrote:

Looks like you're running a torch.  That's the platform where RIM sends all their bugs to multiply.   The camera zoom lockup problem has been around since OS5.   Interesting (maddening) point)  I'm running a bold 9700 with OS6 and havent had the zoom lockup once.  Picture quality is terrible...but no lockup.   If you have to run bberry I'd recommend you sell the torch and get a curve or bold that'll run OS 5.   Torch has so many bugs and intermittent glitches.  If camera's important for you bberry's not your friend.


Wow. And that's about as accurate as.. nothing.

The Torch was never on OS5, for one thing. And the camera is actually quite good on it too.. great quality.

Maybe you should wipe the mud you've been slinging from the lens of yours.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎08-31-2011
My Device: torch9800
My Carrier: att

Re: Camera won't zoom

Any ideas for help, JSanders? I like my Torch!