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New Contributor
Posts: 9
Registered: ‎01-13-2012
My Device: Playbook
My Carrier: AT&T for now

Can BlackBerry Desktop and BlackBerry Link coexist

I have 3 PlayBooks and now a z10.  At the moment, I need Desktop to communicate with the PlayBooks but Link for the z10. Desktop has stopped communicating with the PlayBooks.

 

Any help?  I think I'm on Wndows 7.

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Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Can BlackBerry Desktop and BlackBerry Link coexist

Hi drdoug,

 

The following article may help, this provides information on some possible causes to why the BlackBerry PlayBook is not being detected:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook
http://www.blackberry.com/btsc/KB27424


Let me know if you have any other questions.
Thanks.

-HB

 

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