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New Contributor
Posts: 3
Registered: ‎08-29-2008
My Device: Not Specified
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Can I change my blackberry.net email name?? delete the old one??

I had to call blackberry tech service after my BB wouldn't allow me to use my email setup icon.  Consequently I was forced to quickly set it up over the phone and chose one of the options provided by the service when my original choice was already taken.  Is it possible to delete this first email account on the blackberry service and register a new one.  I am pretty sure we can only have one in use tagged to the blackberry.net domain name....correct???

Any help would be greatly appreciated.

 

-O.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Can I change my blackberry.net email name?? delete the old one??

Hi and welcome to the forums!

Log into the BIS site using your current username and password.

Select create  address under the blackberry accounts

Create the new address with username and password.

once verified, delete the old address.

Please let me know how it goes!

Thanks,

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New Contributor
Posts: 3
Registered: ‎08-29-2008
My Device: Not Specified

Re: Can I change my blackberry.net email name?? delete the old one??

You are a genius.  Worked like a charm. 

 

THX!!

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Can I change my blackberry.net email name?? delete the old one??

Good for you!
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 2
Registered: ‎02-20-2013
My Device: bold 9900
My Carrier: essien

Re: Can I change my blackberry.net email name?? delete the old one??

Hi am having a simlar problem but mine is that I upgarded my bbm and when restarted the 4one I was asked to enter my blackberry app password I did and it was wrong, so I tried to reset but I couldn't remember the answer to the security question! Now I have deleted the old account bt I still can't acess my bbm cause its still asking for my password.how can I create a new one?
New Contributor
Posts: 2
Registered: ‎02-20-2013
My Device: bold 9900
My Carrier: essien

Re: Can I change my blackberry.net email name?? delete the old one??

Can some pls help me out!
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Can I change my blackberry.net email name?? delete the old one??


essien001 wrote:
 I tried to reset but I couldn't remember the answer to the security question! Now I have deleted the old account bt I still can't acess my bbm cause its still asking for my password.how can I create a new one?

Hello essien001

 

Welcome to BlackBerry Support Forums

 

If you are having problem with only password then try to reset , no need to create a new one .Refer to this Knowledge Base for help :

 

KB26361  :How to change or reset a BlackBerry ID password.

 

try it and let us know.

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