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New Contributor
Posts: 6
Registered: ‎05-08-2013
My Device: Blackberry bold 9900 and 9790
My Carrier: DU

Can I recover lost internal memory files due to a format?

Help please, someone stole my phone and when I got it back they've deleted all my precious photos videos and other files :"( I haven't done backup previously and I was wondering if I can get it back...

Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can I recover lost internal memory files due to a format?

[ Edited ]

Probably not, especially if they were stored on the media card.

 

Where the pictures stored?
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New Contributor
Posts: 6
Registered: ‎05-08-2013
My Device: Blackberry bold 9900 and 9790
My Carrier: DU

Re: Can I recover lost internal memory files due to a format?

Everything was stored in the blackberry's system memory.. there wasn't any memory card.. Smiley Sad

Posts: 94,198
Likes: 24,319
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can I recover lost internal memory files due to a format?

Sorry. No.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎05-08-2013
My Device: Blackberry bold 9900 and 9790
My Carrier: DU

Re: Can I recover lost internal memory files due to a format?

I should've backed up my phone. Anyway, thanks for the reply.