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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Can Some Body Explain..?


MDawood wrote:

BB direct technical support is required...please assist...this is not acceptable to any one sorry...Smiley Mad


Hello,

prior to contacting someone at RIM, you should contact your IT support. If you use a corporate Blackberry, contact the BES admins. If not, contact your carrier support.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Regular Contributor
Posts: 60
Registered: ‎05-18-2008
My Device: BOLD 9700
My Carrier: Etasilat

Re: Can Some Body Explain..?

Sorry for being rude Etisalat support team is 10 years backward they donot have knowledge...... you endup spending hour on the phone without results Opps they only will tell you to soft rest the device....they even donot know if 4.5 OS has been launched...

 

I am BIS user here in Dubai

MDawood
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Can Some Body Explain..?

in that case, ask them to forward you to RIM support free of charge.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Regular Contributor
Posts: 60
Registered: ‎05-18-2008
My Device: BOLD 9700
My Carrier: Etasilat

Re: Can Some Body Explain..?

I am back with the same OLD issue...even after having upgraded to OS4.5 handheld Device I am receiving same "COMPACTED" version from others handheld devices... What to do????Smiley Mad

MDawood
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Can Some Body Explain..?

Hello,

prior to contacting someone at RIM, you should contact your IT support. If you use a corporate Blackberry, contact the BES admins. If not, contact your carrier support. Your problem has nothing to do with your blackberry device.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
Highlighted
Regular Contributor
Posts: 60
Registered: ‎05-18-2008
My Device: BOLD 9700
My Carrier: Etasilat

Re: Can Some Body Explain..?

Dear Sir

Trust me it was only after knocking all the doors and wndows I posted this thread our local IT support for BIS is Etisalat here in Dubai I can tell you without fear they have no knowledge about any thing they zerooooooooooooooo when it comes to support.

Have a nice day..

MDawood