09-09-2008 11:11 PM
I have posted this question few times before and still have not gotten a definite answer. Can someone confirm if I can configure the desktop manager to view email attachment? If so, how do I achieve it? I am not one BES or BIS.
I have looked at the below KB and tried using the application launcher to install the attachmen service, however, it was not available in the application loader wizard.
Desktop Manager 4.3
Solved! Go to Solution.
09-09-2008 11:14 PM
From my experience, to my best knowledge..... You cannot view email attachments from Desktop Manager.
09-10-2008 01:50 AM - edited 09-10-2008 01:53 AM
Hi and welcome to the forums!
Please send the Type of PC, Operating system
Have you Re-installed it, or have installed a different version lately,.
Very important please send the version of the OS on your device on the BB go to OPTIONS -ABOUT version will look like 4.x.x.xxx
" I am not one BES or BIS"
You would have to be setup as one or the other. Whaich are you? Also, are you using a desktop redirector?
Please let me know!
09-10-2008 02:01 AM
I am running Desktop Redirector (come with desktop manager 4.3) on Windows XP Pro. This is a brand new setup, so I didn't do any reinstallation so far. It seems to be that the problem is either there is a configuration problem and desktop redirector just doesn't support viewing attachment.
I don't have the phone with me right now, so I can not provide the OS version on the device. However, it should be pretty recent as the end user just got it 3 few weeks ago. It is a 8830.
09-10-2008 02:03 AM
Hi, Pls check your personal message in the righthand corner of the screen.
Your problem is the Desktop Redirector.
Give me 5 to get the doc,
09-10-2008 02:10 AM
Please read the attached, Number 5 I believe is the cause of the problem.
There are several resolutions mentioned in this document,
Please let me know if you need any information
09-10-2008 08:48 AM
First of all if you are nither BES nor BIS then there is no question of integrating email IDs in your device. Meaning no possibility of viewing email attachment in your device. For using any BlackBerry features you have to have a BlackBerry data plan. Please clarify this point.
Now regarding attachment viewing through Desktop Manager configuration is not possible. There is no such option in BlackBerry.
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit
09-10-2008 11:37 AM
If you need more information, please ask!
If not, please resolve the post using the options by the kudo's start.
Just check the post that had your answer!