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New Member
Posts: 1
Registered: ‎05-09-2013
My Device: Curve
My Carrier: 02

Can not access Blackberry ID

I lost phone then found put in new sim card and can not access blackberry ID, have taken out battery reset 3 times and only have 2 times left.  No telephone support and will loose all my photos if I can not sort this out any one know what to do?

Hall of Famer III
Posts: 57,531
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can not access Blackberry ID

Hi and Welcome to the Community!

You've got 3, and perhaps more, things all mixed up in there...and they are actually not related to each other. So please explain carefully and fully exactly what is going on...provide the exact steps you conduct, the exact results of each step, and the exact and complete content of all error messages presented. Then, perhaps, we might be able to understand your situation and therefrom provide useful guidance.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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