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New Contributor
Posts: 2
Registered: ‎12-11-2012
My Device: 9790
My Carrier: mtc

Can not access my new bbm 7

i downloaded new bbm 7 and i am stuck in message saying associating bbm with your blackberry ID>

 

it is not working.

 

what can i do??please help

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Can not access my new bbm 7

Hey Habis,

Welcome to the BlackBerry Support Community Forums.

 

Thank you for the question.

 

Can you send me a private message with your PIN number?  Also what country are you located in?

 

Do you have an active BlackBerry data plan with your network service provider?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Highlighted
New Contributor
Posts: 2
Registered: ‎12-11-2012
My Device: 9790
My Carrier: mtc

Re: Can not access my new bbm 7

Hey,

 

i dont know how to send a private message.

 

i am located in Lebanon,and have blackberry service activated and been using it for ages.

 

Now after trying many times to activate bbm 7 and didnt work i reinstalled the version 6.2 to be able to chat.

 

and i am seeing the application of bbm 7 installed but cant find it anymore.

 

please help.