05-04-2011 02:57 PM
I have been trying to click on a several tollfree numbers on a webpage in by browser on by Torch and it does not allow to dial direct
Works fine from a email but not a webpage. Other Blackberry smart phones, Iphone etc are able to just click on the tollfree image and it auto dials the number
Can you tell me if there is something in settings that I must change
This is one of the links I was trying http://www.traveltst.ca/vacations/
Any ideas ?
05-04-2011 03:16 PM
Welcome to the BlackBerry Support Community Forums!
I just tried the link you posted and it appears that none of the phone numbers are "hyperlinked", so in this case, your Torch won't auto-dial the number for you.
The way you can test to see if something is hyperlinked is by placing your cursor over it. If the little finger pointer appears, then it's hyperlinked and you'll open the associated app (phone, e-mail, etc) by clicking on it. On this particular website, the phone numbers don't appear to be hyperlinked.
Please check the the other websites for the same thing and let us know.
05-04-2011 04:00 PM
05-04-2011 04:04 PM
Yes, I sent the link to my device and opened the web page. The phone numbers were not hyperlinked for me.
05-04-2011 04:29 PM
I have the same device as you, the Torch. Not sure why it is. I just tried a couple other sites and the numbers were hyperlinked.
05-04-2011 11:15 PM
02-17-2012 09:45 AM
I have the same problem... These are numbers that I could dial easily from my OS5 Device. Now I am OS6 I cannot use this feature? Is it really because of URL Hyperlinking?