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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-19-2008
My Device: Not Specified

Can not instal desktop software

i downloaded the latest version of the desktop manager of the blackberry site (v4.3). but when i try to install it it unzips, and then get stuck. cant do anything with my pc then. so i have to shut of the power. anyboddy an idea??
btw i got windows XP

need ure help

Super Contributor
Posts: 251
Registered: ‎04-01-2008
My Device: Z10
My Carrier: Telus

Re: Can not instal desktop software

Try bypassing the splash screens and go directly to the installer - suppress the autorun on the CD (hold down shift when you insert the CD) and then explore the CD and go to D:\files\exec\bbinstaller, then run the Setup.exe you find there.  Also, make sure you have install privileges to your PC.

posted by DigitalFrog
WARNING: May contain traces of nuts.