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New Contributor
Posts: 2
Registered: ‎04-10-2012
My Device: Blackberry Bold 9780
My Carrier: Orange

Can send messages to one contact but I can't receive them!

Hi, I know many have posted about having this problem but I can't find any solutions!

I have a contact on BBM which I have been able to talk to fine for the past few months but recently

he has become unable to send messages to me but he can receive my bbm messages. We have

tried removing each other as a contact, readding and if I readd him it just says 'pending' also we have

updated so we have the same version but still nothing! please help!

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Can send messages to one contact but I can't receive them!

Hello Amy92 and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having BBM™ issues with a contact.

 

Have you or this one contact moved recently or relocated to another country? 

 

What is the BBM version to which you both have updated? 

 

Thanks!


-HMthePirate

 

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New Contributor
Posts: 2
Registered: ‎04-10-2012
My Device: Blackberry Bold 9780
My Carrier: Orange

Re: Can send messages to one contact but I can't receive them!

Hi,

No neither of us have relocated to another country and we are both running version 6.1.0.71 of BBM Smiley Happy

Highlighted
New Member
Posts: 1
Registered: ‎06-21-2013
My Device: bold 9900
My Carrier: mtc

Re: Can send messages to one contact but I can't receive them!

I have the same issue .

I have bbm 7 my friend BBm 10

Help pls