Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎12-03-2010
My Device: Torch 9800
My Carrier: MTN South Africa

Can't Adjust Volume in Home Screen

Hi,

 

I have recently purchased a BB Torch 9800.

The problem I am having, is that I cannot adjust the volume, using the volume buttons on the right side of the phone, while I am in the home screen, or in the menu. These buttons only work during a call, or in the media player.

 

In the tutorial video titled "Shortcuts and keys" which came with the phone, this feature is clearly shown.

 

Please Assist.

 

I appreciate your help.

Highlighted
New Contributor
Posts: 2
Registered: ‎12-03-2010
My Device: Torch 9800
My Carrier: MTN South Africa

Re: Can't Adjust Volume in Home Screen

Hi,

 

I forgot to mention that it worked once.

Before this occurance, and after this, it never worked?