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New Member
Posts: 2
Registered: ‎06-26-2012
My Device: Blackberry Curve 9360
My Carrier: T-Mobile
Accepted Solution

Can't Delete Browsing History on Curve 9360

I'm having a strange problem with my BlackBerry browser.  I have deleted the history and cleared the cache in the browser, but links on webpages are still showing up as purple (i.e., visited) even after the history and cache have been cleared.  Any idea why this is happening and how I can fix it?

Posts: 94,163
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't Delete Browsing History on Curve 9360

Did you reboot the device after the cache and history was cleared?

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

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New Member
Posts: 2
Registered: ‎06-26-2012
My Device: Blackberry Curve 9360
My Carrier: T-Mobile

Re: Can't Delete Browsing History on Curve 9360

Did a reboot--no luck.  Very strange.

Posts: 94,163
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't Delete Browsing History on Curve 9360

Not really strange, while you deleted the history, I think the recent history maybe stored in another database on the device (perhaps the RMS database, I don't recall).

 

You can check, by clearing that database by connecting to the Desktop Software > Device > Delete Data > and SELECT ONLY the RMS database.

 

Also, clear the databases for

  • Browser Data Cache
  • Browser web address


>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code