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Contributor
Posts: 17
Registered: ‎01-20-2010
My Device: Blackberry Torch 9800
My Carrier: AT&T

Can't Download Adobe Flash, Or open ZIP files

Torch 9810 OS7

1) Some media require Adobe Flash and when I attempt to play them Adobe says my device does not support it. How do I get Adobe or what do I need?

2) Supposedly OS7 has the ability to open ZIP files but so far I am unable to do so. I have a file I need to open but when I try the phone says "unable to open". Any ideas?

Thanks!
Posts: 96,070
Likes: 24,622
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't Download Adobe Flash, Or open ZIP files

There is no Adobe Flash for BlackBerry smartphones.

 

Where is the ZIP file you are attempting to open located on the device?

If it is on your Media Card, email it yourself and open it.



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Contributor
Posts: 17
Registered: ‎01-20-2010
My Device: Blackberry Torch 9800
My Carrier: AT&T

Re: Can't Download Adobe Flash, Or open ZIP files

It was a link in an email that I downloaded to files and tried to open. Should I copy and paste and email the link to myself? Not sure that will change anything.
Posts: 96,070
Likes: 24,622
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't Download Adobe Flash, Or open ZIP files

no, now that you've downloaded it, attach it to an email and open from the email.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 17
Registered: ‎01-20-2010
My Device: Blackberry Torch 9800
My Carrier: AT&T

Re: Can't Download Adobe Flash, Or open ZIP files

Ok, sent it and when I click on the attachment a list of attachments appear and I am able to open all of the forms but when I try to open the ZIPed book it says the file already exists and do I want to rename. But it won't open.
Posts: 96,070
Likes: 24,622
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't Download Adobe Flash, Or open ZIP files

Delete the original file off your Media card, and now try to open it.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Contributor
Posts: 17
Registered: ‎01-20-2010
My Device: Blackberry Torch 9800
My Carrier: AT&T

Re: Can't Download Adobe Flash, Or open ZIP files

When I open the book it shows a % meter and that it has been downloaded. It ends up in files and when I try to open it it says "file cannot be displayed".