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Contributor
Posts: 20
Registered: ‎09-26-2008
My Device: Not Specified
Accepted Solution

Can't Import Contacts to Computer

How do I import contacts from BB to my computer?  I'm running Windows XP and tried using Outlook Express and that didn't work.
Guru II
Posts: 21,707
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Can't Import Contacts to Computer

You need to install Desktop Manager first:

 

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22


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Contributor
Posts: 20
Registered: ‎09-26-2008
My Device: Not Specified

Re: Can't Import Contacts to Computer

I did install Desktop Manager.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Can't Import Contacts to Computer

Hi,

This is the users guide for Dm 4.5, the steps are the same for most Desktop managers.

 

http://na.blackberry.com/eng/deliverables/3392/Desktop_enterprise_45_final_492431_11.pdf

 

Thanks,

 

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Contributor
Posts: 20
Registered: ‎09-26-2008
My Device: Not Specified

Re: Can't Import Contacts to Computer

I believe I successfuly imported contacts to my computer, but now I can't find them. I could't find instructions in the manual.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Can't Import Contacts to Computer

Did you follow the instructions in sync?

If so they should be added to Outlook.

 

If not, reset your  sync options to one way from BB to Outlook

Thanks

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Contributor
Posts: 20
Registered: ‎09-26-2008
My Device: Not Specified

Re: Can't Import Contacts to Computer

I actually discovered that my contacts appeared in my Yahoo email address book.