09-13-2011 11:42 AM
Something has changed and I can no longer receive e-mail on my Blackberry. The e-mail icons still appear on my home screen. When they are selected, either the mail, or the aol.com icon, my texts message history is what appears. Help? It is like there has been a disconnect between the icon and the application.
09-13-2011 09:57 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.