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New Contributor
Posts: 2
Registered: ‎10-26-2011
My Device: Bold 9650
My Carrier: Verizon

Can't Receive text messages- error message pops up

 I originally had a Verizon blackberry phone. Then I unlocked it, gave it to my sister, but then at first when I tried to call her new ATT number, I couldn't. If I called from the phone to my house. The caller ID was my old number?. Even when I texted it was my old number even with her new SIM card in it. So then I tried playing around with mobile network options. I found a way, kind of. This is what I did

 

Manage connections> Mobile Network Options> Network Technology> GSM/UMTS

 

that made my phone go to ATT's network (finally). It says edge next to reception bars. 

 

I tried calling my sisters new number, WORKED Smiley Happy 

sent a text, WORKED Smiley Happy 

I sent a text from my gmail to her new number, DIDNT WORK Smiley Sad

 

I don't know what to do? I researched this for a long time. I tried going to Host Routing Table> Register now

or I tried going to Mobile Network>Diagnostic Test

 

My results were

Blackberry Registration: Abort

Connected to Blackberry: Abort

Blackberry PIN-PIN: Abort

 

Someone PLEASE help me Smiley Happy

New Contributor
Posts: 2
Registered: ‎10-26-2011
My Device: Bold 9650
My Carrier: Verizon

Re: Can't Receive text messages- error message pops up

Any one help me PLEASESmiley Happy