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New Contributor
Posts: 6
Registered: ‎06-02-2011
My Device: Bold 9780
My Carrier: Globe Telecom

Can't Remove New Message Indicator Bold 9780

hi, is there anyone who has the same problem as mine, my bold 9780 has a new message indicator even if I already have 0 messages. can anyone help me. tnx

Hall of Famer III
Posts: 57,243
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can't Remove New Message Indicator Bold 9780

Hello!

I suggest a message search:

 

    • KB21879How to search for unread messages on the BlackBerry smartphone

 


Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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New Contributor
Posts: 6
Registered: ‎06-02-2011
My Device: Bold 9780
My Carrier: Globe Telecom

Re: Can't Remove New Message Indicator Bold 9780

ive tried it already and there is no unopened messages? are there any other suggestions? tnx