11-20-2008 03:42 AM
For some reason the reconcile emails messages tick box is greyed out as well as the email configuration sync option when using Blackberry Desktop Software.
I am using BIS and I know I cannot reconcile wirelessly but I know for a fact (as I've done it on about 30 other company blackberries) that I can reconcile when the blackberry is physically connected to the PC via a USB cable.
Is there any solution to this?
11-20-2008 05:59 AM
Hi and welcome to the forums!
As a BIS user you cannot reconcile message through the desktop software. It is only for PIM applications.
Here is the KB explaining your email reconciliations options.
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