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New Member
Posts: 1
Registered: ‎05-13-2013
My Device: Torch 9800
My Carrier: MTN

Can't access my blackberry app world



I tried to upgrade my blackberry app world and when I restarted my BB it could not find the app anywhere.

Can you please help as some of the apps now are not working like Twitter and other third part apps.

I am using a BlackBerry Troch 9800.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Can't access my blackberry app world

Hello Nathy222


Welcome to BlackBerry Support Forums



On your device when you go Options > Device > Application Management > Are you able to view those applications ?


Or on your device Open BlackBerry World > My World > Are you able to view those apps ? If not then try to clear App World Cache , to do that refer to this KB :


 KB24714 : How to Clear BlackBerry App World Cache .


After clearing perform a Battery pull restart by removing the battery while your device is Powered On , wait for a min. then reinsert it back. After reboot please check My World and see if those application are available on that list , from which you can reinstall if needed .


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New Member
Posts: 1
Registered: ‎08-24-2015
My Device: 9800
My Carrier: Fido

Re: Can't access my blackberry app world

every time I try to login to BB App world, I end up in this endeless loop of signing im. WTF