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New Contributor
Posts: 2
Registered: ‎03-30-2013
My Device: Blackberry Curve 3G
My Carrier: Rogers

Can't access text and e-mail through icons

[ Edited ]

When I try to access my text messages or e-mail through the icons, the icon locks and won't activate.  All other icons are working, I have had the phone about 6 weeks.

 

Thanks

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Can't access text and e-mail through icons

Hello warmstrong

 

Welcome to BlackBerry Support Forums

 

Have you tried a Battery Pull Restart yet ? If not then do it by removing the Battery while your Device is Powered On , wait for a min. then reinsert it back . your device may take a long reboot , then please check if you're able to access those Icon in your Homescreen.

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New Contributor
Posts: 2
Registered: ‎03-30-2013
My Device: Blackberry Curve 3G
My Carrier: Rogers

Re: Can't access text and e-mail through icons

 Thanks that worked

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Can't access text and e-mail through icons

Hi warmstrong

 

 

You are most welcome ... Enjoy  Smiley Happy

 

 

 

Cheers !

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.