03-30-2013 06:49 PM - edited 03-30-2013 06:54 PM
When I try to access my text messages or e-mail through the icons, the icon locks and won't activate. All other icons are working, I have had the phone about 6 weeks.
03-31-2013 08:07 AM
Welcome to BlackBerry Support Forums
Have you tried a Battery Pull Restart yet ? If not then do it by removing the Battery while your Device is Powered On , wait for a min. then reinsert it back . your device may take a long reboot , then please check if you're able to access those Icon in your Homescreen.
04-01-2013 05:42 AM
You are most welcome ... Enjoy