03-20-2012 02:43 PM
I am facing a problem when trying to make a backup for my Bold 9900, as it reach the point "backing up Smart Card Options", it just freeze and don't want to complete for more than an hour, i have been facing this problem for more than a month, plzzzz need help.
10-18-2012 02:13 AM
evolution82 wrote :
I have the same problem with my BB9900, did you continue with the issue?
Welcome to BlackBerry Support Community Forums
If you having problem during backing up smart card option then I prefer you should try selective backup .Look at this Knowledge Base and follow the instructions : KB29522
So try it and see if that helps.
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