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New Contributor
Posts: 6
Registered: ‎04-01-2010
My Device: Not Specified

Can't backup up my 9900

I am facing a problem when trying to make a backup for my Bold 9900, as it reach the point "backing up Smart Card Options", it just freeze and don't want to complete for more than an hour, i have been facing this problem for more than a month, plzzzz need help.

New Member
Posts: 1
Registered: ‎10-18-2012
My Device: Bold 9900
My Carrier: Telcel

Re: Can't backup up my 9900

I have the same problem with my BB9900, did you continue with the issue?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Can't backup up my 9900

 


evolution82 wrote :

 

I have the same problem with my BB9900, did you continue with the issue?

 


 

Hello evolution82

 

Welcome to BlackBerry Support Community Forums

 

 

If you having problem during backing up  smart card option then I prefer you should try selective backup .Look at this Knowledge Base and follow the instructions : KB29522

 

So try it and see if that helps.

 

 

Prince

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