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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-25-2011
My Device: Tour 9630
My Carrier: Verizon

Can't call or email in London

I landed in London this morning (I live in the USA, east coast) and my BB tour 9630 that is supposed to work internationally isn't. Are there settings I need to change? Thanks
Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Can't call or email in London

[ Edited ]

First, under Manage Connections make sure a network connection is active.  The box beside Mobile Network should be checked and the name of Verizon's partner in the U.K. should appear.


Next, resend the service books to your phone





Oh, under Manage Connections, make sure you go to Mobile Network Options and check that Data Services are On if you want to receive emails.



Let us know if that helps you.  Smiley Happy

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