01-17-2013 10:21 AM
I have 2 questions that I hope someone can answer.
#1) I have a brand new Unlocked Curve 9300 OS5, checked with my cell phone carrier to make sure that all was compatible before I bought it. My cell phone carrier is Consumer Cellular and their internet settings etc., is the same as AT&T, however I am unable to connect to the internet. The phone I bought was a phone that was set up to use with AT&T. My carrier tells me that the Blackberry phones are the only phones that they have not been able to get to connect to the internet, all other cell phones they have had no problem with, nice huh??? I don't understand why Blackberry phones, even the ones that are geared for AT&T won't connect with the internet through Consumer Cellular, even using the same codes or what have you as AT&T would, or so I am told. Can someone, anyone help me figure this out or put me in touch with someone who can, I would think that Blackberry would like to learn of this so that the issue can be fixed, I know of several people that would have liked to have bought Blackberry phones but decided not to after hearing about my situation.
#2) Locked screen message. I have watched the video and followed directions, did it several times to make sure I was not missing anything and I still cannot get the locked screen message to change from factory set message to my message. Any thoughts on this problem???
Thanking all in advance for your time and assistance.
Solved! Go to Solution.
01-17-2013 10:53 AM
01-17-2013 01:34 PM
Yes, I am sure that the phone is new, it was purchased from a very reliable company, not off ebay or any place like that.
The message on the locked screen states "Keypad is locked. Press the mute button to unlock."
01-17-2013 01:37 PM
01-17-2013 02:19 PM - edited 01-17-2013 02:25 PM
*******DISREGARD PLEASE******* I FOUND THE ANSWER*******THANK YOU!!!
Thank you so very much for all your help and assistance in helping this newby.
I have one more question, in order to get a Blackberry data plan, I know I can do that on the phone, I think, do I find that in the app world ??
01-17-2013 02:33 PM