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Reply
New Member
Posts: 1
Registered: ‎04-14-2009
My Device: Not Specified

Can't connect to Paypal

[ Edited ]

I have had a Paypal account for several years, when trying to make a purchase on app world I get the error

 

"There was a problem contacting PayPal.  Please try later"

 

I've tried multiple times with no success, any suggestions?

(I'm using a BB Storm)

 

 

  • Your Carrier  - Verizon
  • Your BlackBerry Model - Storm
  • Your BlackBerry OS (Can be found in Options -> About) 4.7.0.113
  • Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.0.0.26
  • If you have BIS or BES (Personal Use or Corporate Use)  bes
  • Message Edited by robp on 04-14-2009 08:52 AM
    Message Edited by robp on 04-14-2009 08:53 AM
    New Contributor
    Posts: 5
    Registered: ‎04-14-2009
    My Device: Not Specified

    Re: Can't connect to Paypal

    I am in the same boat as the original poster.  My colleague and I have received this error when trying to purchase software on two different BBs, using two different paypall accounts.

     

    BB #1: 

     

  • Your Carrier  - Telus
  • Your BlackBerry Model - Storm
  • Your BlackBerry OS (Can be found in Options -> About) 4.7.0.113
  • Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.0.0.28
  • If you have BIS or BES (Personal Use or Corporate Use): BES
  •  

    BB #2: 

     

     
  • Your Carrier  - Rogers
  • Your BlackBerry ModelBold
  • Your BlackBerry OS (Can be found in Options -> About) 4.6.0.247
  • Version of App World (Can be found by going into Options -> Advanced ->Applications) 1.0.0.27
  • If you have BIS or BES (Personal Use or Corporate Use): BES
  • New Contributor
    Posts: 5
    Registered: ‎04-14-2009
    My Device: Not Specified

    Re: Can't connect to Paypal

    This looks like it may be a BES issue.  I got my hands on another Bold this afternoon running the same OS with the same carrier and version of App world and it had no trouble contacting paypal.  I plan on blowing my Bold away tomorrow and setting it up as BIS only to see if it is in fact the BES to blame.

     

    New Contributor
    Posts: 5
    Registered: ‎04-14-2009
    My Device: Not Specified

    Re: Can't connect to Paypal

    This is either a BES or network firewall issue.  When I disconnect my BB from the BES and attempt to use paypal to pay for an app in appworld, it works fine.  If I re-activate on my company BES, paypal no longer works.  It may be a BES issue, but it is not a BES policy issue as I have tested with a no restriction policy.  This leads me to belive it may be my corporate firewall that is to blame.
    Highlighted
    Guru I
    Posts: 19,020
    Registered: ‎07-29-2008
    My Device: Passport, Playbook, 9320BES
    My Carrier: Bouygues _ SFR

    Re: Can't connect to Paypal

    skel420 : it could be helpful if you explain how you disconnect a BlackBerry device from a BES. Thanks Smiley Happy



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