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New Member
Posts: 1
Registered: ‎09-26-2009
My Device: 8330

Can't download audio files

My ability to download audio files has quit working.  The ones I was in the habit of downloading was my voicemail messages and podcasts.  I checked to see if my media card had plenty of memory, Check.  I increased the reserved memory for media files 5mb to 15.  But still no downloads.  When I try to download the download graph quickly flashes up and then disappears.  No messages as to why it won't work.

 

Can anyone help? 

 

Thanks

Colleen 

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Forums Veteran III
Posts: 3,796
Registered: ‎02-09-2009
My Device: Classic 10.3.2.798 OS + Playbook 64Gb

Re: Can't download audio files

[ Edited ]

Hi and welcome to the forums! Smiley Happy

Try this: pull the battery out with the device ON. Wait about a minute and put the battery back in. Let the BB completely restart and see if that doesn't help. Clears out the memory and refreshes the BB; like rebooting your pc.

When you have anomalous behavior in your BB a battery pull often helps.

 

Let us know how it goes.  Smiley Happy

Message Edited by IrwinII on 09-26-2009 01:10 PM
IrwinII
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