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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎04-25-2012
My Device: Blackberry Storm 2 - 9550
My Carrier: Iusacell

Can't edit, add/remove contacts from contact list (address book)

Can't edit, add/remove contacts. Only can open a few contacts of the contact list not all.
When turning on the device appears: "Uncaught exception: Application net_rim_bb_addressbook_app (245) is not responding; process terminated"
How can I repair this error?
Blackberry Storm 9550

Forums Veteran III
Posts: 3,796
Registered: ‎02-09-2009
My Device: Classic OS + Playbook 64Gb

Re: Can't edit, add/remove contacts from contact list (address book)

[ Edited ]

Hi and welcome to the forums flaly12! Smiley Happy

A couple of places for you to visit: Blackberry 101    Tips & Tricks


Pull the battery out with the device ON. Wait about a minute and put the battery back in. Let the BB completely restart (no data transfer arrows) and see if that doesn't help.


Clears out the memory and refreshes the BB; like rebooting your pc.  When you have anomalous behavior in your BB a battery pull often helps to clear it up too.  Post back and let us know how it goes.


Just found this thread as well  Can't Edit or Add Contacts


Happy to have you here! Smiley Very Happy

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