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09-26-2012 09:45 AM
Hello - I am using a Bold 9930 for the past year and I just recently discovered that I can no longer email pictures - my attachments for files and etc work fine. I have tried the battery - emailing from the camera - using small size pictures - checking to see if I have a data plan (YES) - emailing from the media card and the device storage with no luck. I am getting angry at the phone! The pictures can be sent to Twitter/Facebook/and of course texting. This doesn't help me for work purposes. Any help on this issue would be greatly appreciate. Oh I read about deleting service books and then restarting them - not sure what that means but I have a ton of files under the service books.
10-01-2012 09:03 AM
Welcome to the BlackBerry® Support Community Forums.
To better assist you I have a couple questions:
Is your BlackBerry activated to a BlackBerry® Enterprise Server?
Are you receiving an error message when attempting to attach a photo or receiving an error when sending?
10-01-2012 10:39 AM