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Posts: 1
Registered: ‎02-04-2013
My Device: Bold 7680
My Carrier: MTN

Can't find App World on my BB

I have a BB Bold (system software 6.0.0.) and can't seem to locate app world on my phone - it's driving me insane and has been like this for about two months. If I have a look under "options" it is not installed, but when I want to download it, it says "replacing the excisting .63 version. But can't find any icon. ggggrrrrrrrrr

Please explain what I need to do and do it in plain English please.

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Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't find App World on my BB

Please follow the instructions for Resolution #1 in this link:

BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

 

Resolution 1

On BlackBerry 6 OS versions prior to 6.0.0.706 and the App World Icon is not visible, please download and install the BlackBerry App World 4.0.0.55.

  1. Open the BlackBerry Browser on the BlackBerry smartphone.
  2. Browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After download, please restart your BlackBerry smartphone when prompted.
  4. Verify that BlackBerry App World is located on the home screen.
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