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New Contributor
Posts: 6
Registered: ‎05-07-2014
My Device: 8900
My Carrier: blackberry

Re: Can't find BBM icon...

I don't have those kind of options does any1 have a way for me to unhide things but for a 8900
Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't find BBM icon...

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.

 

2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.
If you still don't see it, look at Options > Advanced > Applications. Do you see it listed there?

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New Contributor
Posts: 6
Registered: ‎05-07-2014
My Device: 8900
My Carrier: blackberry

Re: Can't find BBM icon...

I don't have show all on my options and then I cnt find it on the other suggestion u gave me
Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't find BBM icon...

If show all is not present, do you see "Hide"?
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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎05-07-2014
My Device: 8900
My Carrier: blackberry

Re: Can't find BBM icon...

Yes I did
Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't find BBM icon...

OK, then nothing is hidden.

 

You are sure you've looked in ALL folders for the icon?

If you press the Menu key and hold 2-3 seconds, on the popup ribbon bar, do you see the BBM and click on it there?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 55
Registered: ‎08-01-2014
My Device: blackberry 9780
My Carrier: blackberry

Re: Can't find BBM icon...

u have to restart or reboot your handset then BBM app icon will be installed automatically once after downloading the app.

Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't find BBM icon...


todeepakg wrote:

u have to restart or reboot your handset then BBM app icon will be installed automatically once after downloading the app.


Yes, that has been suggested three months ago in this four year old thread.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 2
Registered: ‎03-07-2015
My Device: 9300 smartphone
My Carrier: vodacom

Re: Can't find BBM icon...

I tried it, (home screen, switch application) but couldn't find it.  

Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't find BBM icon...


Henk1 wrote:

I tried it, (home screen, switch application) but couldn't find it.  


@Henk1 

 

Using your BlackBerry browser, go to www.bbm.com and try to install.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code