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BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎07-08-2011
My Device: 9300
My Carrier: Tata Docomo

Can't find latest backup in BlackBerry Protect

I tried many times backing up my data on BlackBerry Protect but can't find the latest one I did. I see the older backups which are as they are since long and which are of no use to me. there must be something wrong with the server I believe. This is crucial and action needs to be taken to sort it out.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Can't find latest backup in BlackBerry Protect

Hi and welcome to the forums!


Here are the links to the restore procedure, the user guide and the main support page for Blackberry Protect users.




KB25063  How to use BlackBerry Protect to restore data to a BlackBerry smartphone

Blackberry Protect user guide

Blackberry Protect support page

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