09-05-2010 01:58 AM
I've had my BlackBerry Bold 9700 for more than 3 months
Lately, the icon's been getting stuck on my Main Screen
So, I always ended up uninstalling and reinstalling, and the problem would always get fixed
But last time I did that, my BlackBerry Messenger disappeared
I tried everything!
I looked through every single folder, ticked Show All, but nothing
I also went to Explore, showed hidden files, there was nothing
I tried rebooting, deleting and reinstalling, also nothing
I also went on Desktop Manager, checked the Application Loader, and it's there, it's ticked
I checked Options > Applications > Add-on, and I can see that the BlackBerry Messenger is installed (Research In Motion Limited, version 126.96.36.199)
My Device Software is updated, and when I check for updates, it says no updates available
I tried Security Wipe, but it's still not there
I tried to backup and restore as well, but nothing's changed
What am I missing?
Do I have to downgrade?
What else do I have to do?...
09-05-2010 04:55 AM
Have you tried setting your theme back to defaults, you can access this by going into your Options Menu and click on Theme. You can also try switching to a standard BB theme instead of a theme downloaded or provided by your wireless privder that may be causing the issue.
Hope this helps,
09-08-2010 06:40 PM
02-08-2014 08:10 PM - edited 02-08-2014 08:16 PM
Reinstalling the app via bb browser worked. Thanks.
Don't delete your BlackBerry Messenger from Options > Applications
Even if you can't find it in your home screen, leave it as it is
Go to http://www.blackberry.com/messenger using your BlackBerry browser
Download and it'll ask you if you want to overwrite, so all you have to do is accept
Worked for me!
Hope this helps