09-27-2012 08:27 PM - edited 09-27-2012 08:36 PM
I own a Blackberry Bold 9700 OS5 and there was an upgrade from facebook v3.2, after the download, i couldn't find my app. Anywhere. I looked at the application setting it says it is installed. I also try to go to the app world to run it from there, but there's no such option. I rebooted, still none. I uninstalled and reinstalled, still none. *sigh* please help
i also tried to show hidden icons on my homescreen and all my folders
09-27-2012 09:05 PM
I'm not sure how you updated your facebook app (App World, from your browser, etc.) but we'll try updating via your browser to see if we can restore your icon. Apparently, your app is still there but no icon is present.
First of all, delete the app by going to your Applications list. It can be found by following Options>Applications from your homescreen. Once it's been deleted, from your phone's browser type www.blackberry.com/facebook to download it again. If, after that, you can't find your icon, just post back and we'll look at other options.
I hope that helps you.