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New Member
Posts: 2
Registered: ‎10-28-2008
My Device: Not Specified

Can't finish backup

All of a sudden I can't finish a backup due to an error message when it reaches "Profiles". If I clear out the profile it will then back up but I lose all my settings each time. I've tried DM 4.3, 4.5 and 4.6 with no luck. It is aggravating to lose all my settings. It never did this before....what is the problem?

Thanks in advance!!

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Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Can't finish backup

I had the same problem when it came to backing up bookmarks.  I deleted the bookmarks and all was well.  You may just have some corrupt data in the profile log that is causing this error message.  Re-installing the device software MAY fix this problem, but that's alot of work to do just for this kind of fix.  I just want to be sure my contacts and schedule is backed up correctly.  I can live with "fine tuning" the device after a restore.  Hope this info helps you.
__________________________________________________________________
John
Stevie Ray! 1954-1990

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