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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎02-12-2013
My Device: Blackberry Storm 9500
My Carrier: EE

Can't get internet or BBM working

Hey there,


I was very fortunate to get given a BlackBerry Storm 9500 the other day, but I have been trying for the past few days to get internet and BlackBerry messenger working with absolutely zero results.


Is there anyone out there that can give me the simple way of getting these back please?


I've looked through most of the community posts and have tried doing the things that have been suggested but still nothing.


Before I throw the phone against the wall could some one please help me resolve this problem so my kids can contact me on BBM again.


Thanks to everyone in advance.



Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Can't get internet or BBM working

Hi B1tch2013,


Welcome to the Support Community!

If you haven't already, I recommend contacting your mobile network provider to verify that your data plan supports BBM and internet browsing.


Please let me know the results.



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