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New Contributor
Posts: 7
Registered: ‎10-10-2008
My Device: Not Specified

Re: Can't get to turn on - I'm out of my home country??

Me again - Bold's been plugged in all day & battery still says empty - and low battery is listed on top.

 

I removed battery again, reinserted and same.

 

Is the battery a problem or something with the phone?  Any suggestions?

Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get to turn on - I'm out of my home country??

It sounds to me like it is not charging. Change wall outlets.

 

Make sure the USB cable in well, and that you see a lightening charging symbol on or near the battery when plugged in.



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New Contributor
Posts: 7
Registered: ‎10-10-2008
My Device: Not Specified

Re: Can't get to turn on - I'm out of my home country??

Thanks for walking me through...I'll keep my fingers crossed that this was the problem

Highlighted
Posts: 95,511
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get to turn on - I'm out of my home country??

You are welcome, please remember to keep us posted!


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code