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New Contributor
Posts: 7
Registered: ‎10-10-2008
My Device: Not Specified

Can't get to turn on - I'm out of my home country??

Any suggestions as to how to get this phone to turn on.  Worked fine when my flight landed, but when I woke up this morning - can't get to turn on.
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get to turn on - I'm out of my home country??

Remove the battery and replace it after a few seconds. It will reboot.

 

If the battery is dead, plug it in the charger and allow it to charge a few hours, and then--while still plugged to the charger, remove the battery and reinsert again to reboot.



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New Contributor
Posts: 7
Registered: ‎10-10-2008
My Device: Not Specified

Re: Can't get to turn on - I'm out of my home country??

I've tried that numerous times.  I have it plugged into the charger on my computer - not to the power source plugged to the wall (not sure if that makes the difference).  It shows that the battery is fully charged on the screen at the moment.
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get to turn on - I'm out of my home country??

So what happens then when the battery is reinserted?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 7
Registered: ‎10-10-2008
My Device: Not Specified

Re: Can't get to turn on - I'm out of my home country??

The red light goes on - stays on - then shuts off and nothing (other than battery charged)
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get to turn on - I'm out of my home country??

Wait a minute, you stated a post back that it show 100% charged on the screen at the moment.

 

So it is ON?



1. If any post helps you please click the Like Button below the post(s) that helped you.
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
Posts: 7
Registered: ‎10-10-2008
My Device: Not Specified

Re: Can't get to turn on - I'm out of my home country??

Sorry...yes...ok, something's changed again.  It powered up now - on home screen and now says low battery - but I now have no connections - says OFF in upper right hand corner.

 

 

The light flashing is yellow in color.

 

Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get to turn on - I'm out of my home country??

Yellow/orange flashing LED means low battery.

 

Let it charge. Make certain the battery charging symbol appears on the battery indicator.

 

DO NOT turn it off. Let it charge.

 

good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 7
Registered: ‎10-10-2008
My Device: Not Specified

Re: Can't get to turn on - I'm out of my home country??

ok thanks - i will let charge - have a feeling there's something wrong with my battery now I guess...
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't get to turn on - I'm out of my home country??

While there could be something amiss, it is more likely that you left some application running in the background which drained the battery quicker than normal.

 

Good luck.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code